Registered shareholder
Welcome to your Shareholder Portal
Registered shareholder
Welcome to your Shareholder Portal
The Air Liquide website dedicated to their shareholders has been developed to work with Internet Explorer 11, Firefox 27 and more, Google Chrome 38 and more, and Safari 7. In order to comply with safety website security, your Internet browser needs an updated version. Without any action from you before the 4th of November, you won't be able to access to your Shareholder Portal.
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Legal name of the Company:
L'AIR LIQUIDE S.A.
Address of the corporate headquarters:
Air Liquide - 75, quai d'Orsay - 75007 Paris - France
RCS: Paris 552 096 281 - Greffe de PARIS
Editor-in-chief:
Patrick Renard, Shareholder Services Director at L'Air Liquide S.A.
Téléphone : +33 (1) 40 62 55 55
Website hosted by:
DXC Luxembourg, 12D Impasse Drosbach, L-1882 Luxembourg
Phone : + 352 24 83 42 60
AIR LIQUIDE ("AIR LIQUIDE" or "we") offers visitors and users access to this website based on (and assuming) your acceptance of the following terms. AIR LIQUIDE hereby grants you a nontransferable, nonexclusive license to access, download and use this website solely for your personal use. We may, at our sole discretion, add, delete or change some or all the features provided on the website at any time or terminate this license. All materials, including but not limited to the configurations, displays, screens, and all information appearing on or displayed in connection with or contained by AIR LIQUIDE on this website are protected under all applicable laws and regulations.
AIR LIQUIDE owns, reserves and retains all property rights, including copyrights, to this website and its contents. The trademarks, service marks, trade names, logos and other indications of origin, including but not limited to AIR LIQUIDE's domain name, displayed on this website are registered and unregistered trademarks of AIR LIQUIDE or a third party that has granted AIR LIQUIDE the right to use them on this site. Nothing contained herein should be construed as granting the browser or user any license or right to use any trademark displayed on the site without the prior written consent of AIR LIQUIDE or the third party. AIR LIQUIDE and/or third-party content providers remain the owners of the information displayed on this website and the user does not acquire any of these ownership rights by printing or downloading any of the information or otherwise making use of the website's features.
For your convenience, AIR LIQUIDE provides links to other sites and links to this site may be provided from other sites either known or unknown to AIR LIQUIDE. AIR LIQUIDE is not responsible for the content of any site that is linked to or from this site and links do not imply that AIR LIQUIDE sponsors, licenses, endorses or is otherwise connected to the site, the products or services described therein, or its owner, or that AIR LIQUIDE has authorized the linked site to use any trademark, trade name, logo or other trademarked or copyrighted material belonging to AIR LIQUIDE.
The terms and conditions pertaining to the use of this website are governed by French law. The courts of France shall have exclusive jurisdiction to settle any dispute arising from the use of this website.
For your convenience, AIR LIQUIDE provides links to other sites and links to this site may be provided from other sites either known or unknown to AIR LIQUIDE. AIR LIQUIDE is not responsible for the content of any site that is linked to or from this site and links do not imply that AIR LIQUIDE sponsors, licenses, endorses or is otherwise connected to the site, the products or services described therein, or its owner, or that AIR LIQUIDE has authorized the linked site to use any trademark, trade name, logo or other trademarked or copyrighted material belonging to AIR LIQUIDE.
The terms and conditions pertaining to the use of this website are governed by French law. The courts of France shall have exclusive jurisdiction to settle any dispute arising from the use of this website.
AIR LIQUIDE only asks for certain types of personal information when using the website. In a few areas on our website, including order fulfillment and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, assist you with technical support issues, or follow up with you after your visit. Unless the requested information is necessary for request fulfillment, you will be informed and it will be totally optional for you to provide it or not. We may ask for your name, email address, phone number, street address, type of business, customer preference information, customer number, as well as other similar personal information that is needed for registration or subscription to our services or offers.
Accordingly, AIR LIQUIDE uses the personal data you have provided to this website for the following purposes, durations and legal grounds:
| Purpose | Legal ground/basis | Retention durations |
|---|---|---|
| Access the AIR LIQUIDE securities account | The need for AIR LIQUIDE to fulfill the contract with the User | Length of existence of the securities account plus five (5) years following the closing of the account and beyond to enable AIR LIQUIDE to meet its legal obligations. |
| Handle your requests for the protection of your personal data | Meet to a legal obligation | Length of time your request is processed plus a maximum of five (5) years and beyond to allow AIR LIQUIDE to meet its legal obligations. |
| Send you communications on essential subjects related to your account | The legitimate interest of AIR LIQUIDE to keep you up-to-date on the Group's news | Duration of your subscription to communication |
AIR LIQUIDE also processes the personal data you provide in the course of your dealings and communications with us, such as your email exchanges, your discussions using tools and platforms provided by AIR LIQUIDE, or in connection with the virtual workspaces and collaborative tools used by AIR LIQUIDE. These treatments are based on the legitimate interest of AIR LIQUIDE to ensure the relationship with you by dealing with your requests, questions etc. and to improve the quality of the service provided, and aim to make these tools available, to ensure and control their appropriate use as well as the security of the computer system and the confidentiality of the information.
Some of the personal data stored on our server is provided by you voluntarily when you complete forms online, while other data are collected automatically.
In order to improve user browsing experience on our sites and for statistical analysis purposes, AIR LIQUIDE automatically collects certain data when you visit our sites:
Depending on the case, we process such data with your consent when the law requires it (for example, in the case where the deposit of some cookies on your terminal requires the collection of your consent) or on the basis of our legitimate interest in proposing a website and improve its performance.
We recommend that you also read our page about cookies.
In the strict limit of data processing carried out for the purposes described above, we are led to communicate some of your data to:
Besides, the use of the web conference service as well as the availability of communication tools and platforms involves the transfer of personal data (names, surnames and email address) for the purpose of identification, and exchanged data (message, attachments) for the purpose of hosting and administration to non-member states of the European Economic Area, including the United States, whose legislation on the protection of personal data is different from the legislation of the European Economic Area.
When we transfer your data to the United States, we will treat your personal data in accordance with the provisions of the Standard Contractual Clauses that were set out by the European Commission (decision 2010/87/EU) and that are signed with our providers.
Moreover, because of the international dimension of the group and its organisation, AIR LIQUIDE transfers your personal data within its entities located in countries not members of the European Economic Area. These transfers are covered by "Binding Corporate Rules" approved by the competent authorities for the protection of personal data. You can consult them by following this link.
AIR LIQUIDE uses your personal information exclusively for the specific purposes described above. The information that you provide to us will remain confidential and will be used only in connection with your relationship to AIR LIQUIDE and/or one of its affiliated companies as a customer; this information will never be released or sold to any third party for commercial or prospecting purposes.
In accordance with the applicable regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have a right of access, rectification and erasure of the personal data which concern you, the right to oppose, for reasons relating to your particular situation, to the treatment of your personal data, as well as the right to set guidelines regarding the fate of your personal data post-mortem.
In addition, in some cases you may request to receive the personal data you have provided to us or, where possible, to send it directly to another controller.
In certain circumstances, you also have the right to obtain the limitation of the processing of your personal data.
For data processing requiring consent from you, you have the right to withdraw your consent at any time. The exercise of this right does not affect the lawfulness of consent-based treatment prior to withdrawal.
xercise of your rights, you can contact the Data Protection Officer designated by AIR LIQUIDE.
By regular post:
Laurence Thomazeau, Data Protection Officer
75, quai d'Orsay - 75007 Paris
Or using the contact form available here: https://contactprivacy.airliquide.com/
You also have the right to file a claim with the competent authority for the protection of personal data.
AIR LIQUIDE reserves the right to modify or complete this Privacy Statement at any time. All such updates will be flagged on the homepage of the website and you are advised to read this Privacy Statement every time you access the AIR LIQUIDE website. All such modifications or additions to this Privacy Statement are applicable as soon as they are posted on the website.
The online Shareholder Portal, www.actionairliquide.com, allows, depending on the shareholding option, the consultation of the share portfolio, the modification of the information available in the "My Profile" section and the execution of stock exchange orders.
Capitalized terms used in this Article shall have the following meaning throughout these General Terms of Use, whether used in the singular or plural:
Share:
The term "Share" means any type of financial instrument as well as, in generalized terms, options and free share attribution rights.
Shareholder:
The term "Shareholder" means the owners of financial instruments issued by the Issuer in direct registered or intermediary registered form as well as the holders of options and free share attribution rights granted by the Issuer.
Issuer:
The term "Issuer" means AIR LIQUIDE.
ID:
The term "ID" means all identification elements of the Users.
User:
The term "User" means any Shareholder who is authorized to access the website.
The purpose of these General Terms of Use is to define the conditions under which AIR LIQUIDE makes this website available to Users.
La mise à disposition du site aux Utilisateurs résulte d'un choix discrétionnaire d'AIR LIQUIDE.
4-1 Disclaimer
Access to the website is exclusively reserved for Shareholders whose Shares are registered directly with Air Liquide (direct) or via a financial institution (intermediary).
Depending on the type of shareholding, the operations and procedures available to the User vary, from consulting his share portfolio, to modifying the information in the "My Profile" section, to carrying out stock market order transactions.
4-2 LOG IN to the website
To access the online Shareholder Portal, the User logs in by entering his/her e-mail address.
When logging in for the first time, the User defines his access code with his ID which was sent to him by AIR LIQUIDE by SMS or post depending on the method used to open the securities account.
Thereafter, and for security reasons, the User will have to modify his access code every year or every 100 connections.
Entering three wrong access codes in succession will automatically block the password.
The User must then enter his or her cell phone number, which allows for enhanced authentication in order to better secure operations and prevent fraud.
Finally, to finalize the connection to the online Shareholder Portal, the User, after having filled in his ID and access code, is invited to enter a one-time code that he will receive by SMS on his cell phone number.
4-3 Loss of the access code
If the User loses or forgets his or her access code, he or she is invited to click on the "Forgot your access code?" link and follow the instructions on the screen.
4-4 Confidentiality commitment
IDs are provided to the User for strictly private purposes and for his personal use only. The User undertakes not to communicate these elements. The User is only responsible for updating his access code in case of suspicion of access by an unauthorized third party to this confidential access code.
L'Utilisateur est seul responsable de la mise à jour de son code d'accès en cas de suspicion d'accès par un tiers non autorisé à ce code d'accès confidentiel.
The User is informed that under no circumstances :
5-1 Website modules
The functionalities of the website are organized in several independent modules. Except in cases where, due to regulatory changes of a public order nature, AIR LIQUIDE decides to suspend, modify or delete modules of the site, as stipulated in the article "Evolution of the website functionalities" below, the availability of these different modules is at its discretion.
5-2 Developments in the website featuresFor the logging in as well as for the realization of certain operations, the information of a single-use code sent on the cell phone previously informed could be required.
AIR LIQUIDE reserves the right, without notice, to suspend, modify or delete all or part of the services offered by the website, in particular to take into account regulatory changes of a public policy nature.
The occurrence of any of these events can in no way invoke the responsibility of AIR LIQUIDE and do not give rise to any right to compensation or damages.
AIR LIQUIDE undertakes to do everything possible to ensure the optimal functioning of the website and, in particular, the proper execution of orders received and the confidentiality of provided information, as well as the protection of personal data.
AIR LIQUIDE may be held liable under ordinary law for damages suffered by a User, in accordance with the provisions of articles 1151 and following of the French Civil Code. In no event shall AIR LIQUIDE be liable for indirect and/or immaterial damages of any kind (such as loss of profit, production, operation, etc.). AIR LIQUIDE cannot be held responsible for any malfunction or improper functioning of the website resulting from circumstances beyond its control, such as data transport, failure in the functioning of equipment or telecommunications networks, or any error attributable to the managers of these networks.
It is User's responsibility to take all appropriate measures to protect his own data and /or tools. AIR LIQUIDE cannot be held liable for any damage that may be suffered, during a visit to its website, by the User's technical environment and in particular, his computers, software, network equipment (modems, telephones, etc.) or any other equipment used to access or use the service and/or information. AIR LIQUIDE cannot be held responsible for any improper use of the website by the User.
Stock market information, in particular the Share price, appearing on the website, is provided by specialized service providers. It is provided to the User for information purposes only and does not constitute an incentive to trade in the Shares or relevant markets.
AIR LIQUIDE cannot be held liable for any direct or indirect damage resulting from the use of this information, nor for any damage that the User may suffer as a result of the errors contained in this information provided by specialized third parties.
AIR LIQUIDE declines all responsibility for any direct or indirect consequences that may result from the use, fraudulent or not, of the User's email address and IDs by any third parties and, in particular, in the event of erroneous, imprecise or inconsistent stock market orders or requests to exercise options, as long as the fraud, error, imprecision or inconsistency is not attributable to AIR LIQUIDE.
The information provided on the website does not take any transactions in progress into account.
Any query or order made or given after identification of the User is deemed to have been made by the User himself.
The validation of orders results in the automatic assignment of an identification number, which the User is recommended to take note of and retain in order to facilitate searches in the event of a request for information or a dispute. AIR LIQUIDE provides proof of the orders received via the website through summaries of transactions, established daily and automatically by its systems.
In the event of a dispute concerning orders sent via the website, computer records, or their reproduction on a computer or paper medium, shall be deemed authentic unless otherwise proven between the User and AIR LIQUIDE. In the event of a contradiction between a computer record and any written confirmation subsequently sent in paper form, the computer record shall prevail unless proven otherwise.
The website is accessible 24 hours a day, 7 days a week. AIR LIQUIDE reserves the right to interrupt access to the site at any time for technical, maintenance, security or force majeure reasons, whereby it is understood that AIR LIQUIDE will do everything possible to ensure that the interruption of access is as brief as possible. Furthermore, notification of the interruption will provided in the form of a warning on the home page or by any other means. This interruption cannot in any case engage the responsibility of AIR LIQUIDE and does not give right to any compensation or repair. In case of unavailability of the site, the User will always have the possibility of carrying out his operations by other ways:
Air Liquide - Shareholder Services Department
TSA 91948
62978 ARRAS Cedex 9
AIR LIQUIDE cannot under any circumstances be held responsible for websites that are the subject of a hypertext link from the website, and cannot assume any responsibility in particular for the content, products, or services available on these sites or from these websites.
Access to the website is free of charge for the user, with the exception of the cost of internet access fees that are billed to the user directly by his internet access provider under his own plan.
This agreement between the User and AIR LIQUIDE shall be terminated by the occurrence of one of the following events:
These General Terms of Use are subject to French law. Any dispute, in particular those relating to the validity, execution, interpretation or consequences of these General Terms of Use that could not be settled, will be brought before the competent French courts.
In the event that the User is a merchant within the meaning of the French Commercial Code, the User and AIR LIQUIDE elect domicile at their respective registered offices. Any dispute arising within the framework of these General Terms of Use between a User-Merchant and AIR LIQUIDE falls under the exclusive jurisdiction of the competent Paris court.
A cookie is a small piece of data, in the form of a string of information, sent by our website's web server to the browser cookie file located on your device's hard drive. Your browser will store this cookie for a period of time and send it back to the website server when you return to the website. Cookies can be used for several purposes: to store your identifiers to facilitate logging into your account, to track your sessions and navigation for statistical analysis, or to identify your areas of interest in order to provide you with relevant content.
The cookie file allows its issuer to identify the device on which it is saved during the period for which this cookie is valid or saved. A cookie does not make it possible to identify individuals.
When you access the airliquide.com site, we may, depending on your choices, install cookies.
Cookies we use may have several objectives.
These cookies are necessary for the website to work properly and allow us to guarantee you an optimal experience. They are automatically deleted when you leave the website, and do not collect any information about the user or their activity neither information that could be used for marketing and targeting purposes..
List of cookies strictly required for the proper running of the website used on https://www.actionairliquide.com:
| Cookie type | Cookie name | Site issuing the cookie | Lifetime |
|---|---|---|---|
| strictly required | JSESSIONID | https://www.actionairliquide.com/ | Session |
| strictly required | lbsessionid | https://www.actionairliquide.com/ | Session |